Your previous branches are now UMB Bank branches

Branch hours remain the same, and the banking experience remains the same for most customers. If there is a change, we’ll contact you directly.

You also have access to all UMB branches across our footprint. Visit locations.UMB.com for branch and ATM locations.

Over 350 UMB ATMs nationwide

Withdraw funds, retrieve a balance inquiry or make a deposit at any UMB ATM free of charge.

UMB also belongs to the Allpoint® ATM network, which offers surcharge-free* ATM transactions. For Allpoint locations, visit locations.UMB.com or download the Allpoint mobile app. View the Allpoint brochure.

Your UMB debit card will not offer surcharge-free access to the MoneyPass® ATM network.

* Although the Allpoint Network does not assess surcharges, UMB customers may be assessed outside UMB ATM network transaction fees, including $1.00 per inquiry and $2.00 per withdrawal, at any Allpoint ATM. 

Expect more with UMB

We invite you to learn more about our unique history at ourstories.umb.com. 

Bank safely: Watch for scammers

Scammers often try to exploit business transitions, like acquisitions and mergers. Before, during and after our conversion, please remember:

  • We’ll never contact you to request or confirm confidential data like your account numbers or card numbers or ask for your full Social Security number.   
  • We’ll never request a live video call (e.g., FaceTime) to confirm fraudulent activity. 
  • We’ll never contact you to ask for your PINs, usernames, passwords or access codes. 

If someone calls, texts, or sends email or mail claiming to be with your bank and asking for sensitive information—or if something simply doesn’t seem right—stop contact and immediately call us at 888-892-1693.

Commonly asked questions

You can visit any UMB branch for support with your account and daily banking needs. To find a branch near you, visit locations.UMB.com. 

For most customers, nothing will change for existing safe deposit boxes. If a change is necessary, we will communicate directly with customers and provide additional information. 

Some personal storage units (PSUs) were converted to safe deposit boxes earlier this year. We will communicate directly to customers affected by this change and provide an option to move to a safe deposit box. 

You can withdraw funds, retrieve balance inquiries or make deposits at UMB ATMs free of charge. With UMB you have access to over 350 ATMs nationwide at UMB branches. 

You also have access to the Allpoint Network. Although the Allpoint Network does not assess surcharges, UMB customers may be assessed outside UMB ATM network transaction fees. 

Questions on specific accounts or services?