Updated payment address
Refer to your monthly billing statement for information about your loan/line of credit number and payment options.
For mailed payments:
For loan/line credit payments sent by mail, please use this mailing address to expedite payment posting:
UMB Bank, N.A.
PO Box 419760
Kansas City, MO 64141-9760
For wire payments:
Please use the information below if you send your loan/line of credit payments by wire transfer.
ABA: 101 000 695
BNF: Loan Administration Dept. 124
BNF ACCT: 19820161001400980
RFB: Customer Name and Account Name
New for customers
If your loan/line of credit is set for autopayment, you’ll begin receiving statements.
If your loan/line of credit is not set for autopayment, you’ll continue receiving statements. These will be individual statements, instead of a combined statement for all your accounts.
Historical statements will be available in online banking within a week of conversion. However, this information will only be available for customers who currently receive statements.
Important account information
Your loan/line of credit is based on terms that were set when your loan/line of credit documents were signed. Your current loan documentation will not change based on this transition.
Some loan/line of credit numbers were required to change. Please refer to your UMB monthly billing statement for updated information.
Autopayments
If your automatic payment is set to pay your monthly billing statement on its due date through a prescheduled transfer from your HTLF account, you don’t need to do anything. These autopayments will continue after conversion. However, autopayments on a loan or line of credit will not continue to process after October 10 if:
- You make autopayments through an account at any other financial institution.
- You make autopayments outside of your monthly statement billing due date.
For these two situations, you’ll need to set up your autopayments again. Go to your online banking account to reestablish autopayments that didn’t carry over.
Statements
If you currently receive a combined statement for all your accounts, you will begin receiving individual account statements after conversion weekend. If you are signed up for e-statements, you will receive both an e-statement and paper statement beginning October 14.
Commercial lines of credit advances and paydowns
Beginning October 14, 2025, some customers will experience changes to online functionality for advances and paydowns. If you are unable to complete a transaction as expected, please contact your banker for assistance.
